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“2021 Top Trends in Aging Services: Transitioning to a New Landscape”


At the end of each year, Health Dimensions Group (HDG) releases its top trends for the year ahead. As a leading senior care and living consulting and management firm, HDG is uniquely positioned to identify current and emerging trends and issues affecting our profession.

This past year has offered many new reasons to pause, reflect, and consider the path forward. The global pandemic tested every part of our organizations and teams, as well as the services and care we provide to our residents. With the pivotal changes of the past year as context, HDG presents the 10 top trends which will impact aging services organizations in 2021. By being aware of these trends and their implications, organizations can better predict and prepare for the future.


The 10 major trends that will impact aging services organizations in 2021:

  1. Rebuilding Occupancy and Census
  2. Operators and Owners on the Brink
  3. Workforce Challenges and Shortages
  4. Evolution of Care Models and Senior Living Products
  5. Digital and Virtual Strategies in Sales, Marketing, and Communications
  6. Reimagining Physical Plant for the Future
  7. Growth of PACE as a Senior Care Solution
  8. Operating with COVID-19 as a New Market Norm
  9. Unrelenting Regulatory Focus and Oversight
  10. Return of Value-Based Care

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