Thank you for your interest in our paper,
“2022 Top Trends in Aging Services.”
Do you feel like most articles on workforce solutions just end up being clickbait? There doesn’t seem to be a magic answer, scalable process, or software solution that will work for every organization. Why is that? Because workforce, at its core, is about people. It’s about you and me, and how we treat each other as employers, coworkers, and humans.
During the COVID-19 pandemic we’ve seen a significant increase in employee burnout. Employees are leaving their jobs in search of purpose and fulfillment, and the median turnover among nurses in long-term care is at 128 percent.
These are complex issues that need systematic, multitiered solutions that can’t be fixed with a blog. What we can do here is talk about how to focus on the strengths of the employees you do have and potentially attract more of what you want.
According to that same Gallup study, it’s not just how we are treating our employees anymore—it’s also about how we’re not treating them. These days, if employees feel undervalued and unheard, they will likely leave. So how do we make sure that doesn’t happen?
Gallup research indicates that people who use their strengths are six times more likely to be engaged on the job.
If we focus more on employee’s strengths, we have a better chance at retaining the staff we currently have. A strengths-based approach promotes understanding and maximizes one’s strengths rather than improving weaknesses. Strengths are those things we are naturally good at—not the skills and knowledge we acquire along the way.
Give it a try. Don’t wait for the perfect time to start or you may never begin. Be open. Don’t prejudge the conversation. Listen. Be fully engaged and focused on your employee. We guarantee it will be a positive experience for you and your employees. Who knows, they may even tell their friends!
So, you may ask, is focusing on strengths really a novel idea? We think so. And a novel idea that can be consistently applied turns into a practice. Then it becomes a part of the team’s culture—it’s what we do.
Great performance comes when you can do what you love, and typically, people love what they are good at. Helping people understand their strengths and how to use them every single day will have a significant impact on culture and performance.
If you’d like to find out how we can help you create a strengths-based organization, Click Here.
All kidding aside, the studies don’t lie. Focusing on strengths increases productivity and profitability, improves safety, and ultimately improves employee engagement. And while it’s vital to invest things like technology, upgrading physical plants and equipment, really investing time and dollars in developing people can be the real innovation our industry needs.
Authored by: Kim Watson
 Health Affairs, Vol. 40, 3, 2021.