Caring Above and Beyond® – Our Proven Process

Caring Above and Beyond® (CAAB) is Health Dimensions Group’s proven process for managing our senior care and living communities and serving our consulting clients. It is the philosophy and approach that guides our interactions with every resident, family, team member, client, vendor, and partner we serve. Designed to build a culture of caring, CAAB is displayed daily through the demonstration of HDG’s Core Values of Hospitality, Stewardship, Integrity, Respect, and Humor.

The Caring Above and Beyond proven process focuses on four Pillars of Excellence in each community and consulting project. The four Pillars of Excellence include Quality/Customer Experience, People, Financial, and Sales and Marketing. These Pillars of Excellence are designed to improve quality care and service, enhance resident, family, and client satisfaction, engage team members, and utilize resources effectively.

Why work
with HDG

KNOWLEDGE BORN FROM HANDS-ON EXPERIENCE

As managers and consultants in senior living, post-acute, and long-term care, we are familiar with the challenges our clients face every day. Caring Above and Beyond, our proven process, supports those we serve through four Pillars of Excellence: Quality/Customer Experience, People, Financial, and Sales and Marketing.

SENIOR LIVING, POST-ACUTE, AND LONG-TERM CARE EXPERTS

Aging services are our focus, resulting in an unparalleled depth of knowledge. Our seasoned and highly skilled professionals ensure customized solutions specific to our clients’ unique circumstances.

VALUES-DRIVEN PARTNER

Guided by an unwavering commitment to our values of hospitality, stewardship, integrity, respect, and humor, we have served the nation’s leading providers and industry partners for over 20 years.