Post-acute care and long-term care are rapidly changing—from national policy changes to more managed care residents in your own markets. To succeed, providers need well-trained professionals using industry best practices to optimize revenue and to bill payors accurately and efficiently. Our clients have come to rely on our expertise in financial performance assessment, billing and reimbursement, and other dynamics that affect the financial health of their organization. Health Dimensions Group (HDG) offers industry-leading expertise in business office, therapy services, and reimbursement support for post-acute care and long-term care providers. HDG’s expertise allows us to deliver support, processes, and strategies that are essential to optimizing revenue and ensuring accurate and timely billing.
Full Revenue Cycle Management
Starting with the pre-admissions process, our revenue cycle experts are able to streamline and improve efficiencies of a community’s full revenue cycle process. HDG’s team provides our clients with strategies, processes, and oversight for all parts of the revenue cycle, including: admissions, payor contracting, therapy services, nursing and ancillary services, Minimum Data Set (MDS) and reimbursement, billing, and collections. The integration and optimization of these functions results in improved cash position and lower bad debt amounts.
Payment has rapidly transformed and continues to be more complex. Our revenue cycle experts work with communities to ensure they are accurately capturing all services provided and managing resident care to ensure optimal revenue. In addition, we provide education on proper and timely completion of critical clinical reimbursement and MDS documents.
Financial stability is crucial for communities, but can be challenging to maintain during times of staff turnover, growth, or other lifecycle phases of an organization. Our team of revenue cycle and billing experts can complete all billing and collections functions, allowing on-site staff to focus on resident care.
Business Office Auditing, Process Development, and Support
Our team provides auditing, process and procedure development and implementation, and support to a community’s billing functions. This allows community leaders to ensure compliance and implementation of best practices while supporting current or new staff members completing these functions.
Therapy Program Support
Our team of experts is able to manage in-house therapy programs to ensure compliance, financial performance, and high-quality outcomes. This support includes daily, weekly, and monthly reporting, monitoring, and coaching to ensure that resident goals and community goals for the department are met. We also can evaluate contracted therapy options, performance, and strategy.