Operational Performance

Delivery of high-quality patient care and financial viability depend heavily on operational excellence. All aspects of an organization’s business or care practices can benefit from periodic review and systematic improvement planning. Health Dimensions Group (HDG) supports that effort through a number of processes and areas of expertise.

PDPM Readiness & Implementation

The Patient-Driven Payment Model (PDPM), which takes effect on October 1, 2019, will fundamentally change the way skilled nursing facility providers get reimbursed for services. HDG provides comprehensive PDPM consulting services to assist providers with early-stage PDPM readiness and adoption as well as implementation. Our proven approach begins with an assessment of key areas impacted by PDPM, followed by training, implementation, and competency evaluation. Customized training and coaching via webinars and onsite education are also available to support your management, clinical, operational, therapy, and billing staff in implementing PDPM.

Operational Assessments

Our team helps you discover where the opportunities for improvement lie and advises you on ways to leverage your community’s potential—clinically, operationally, and financially. It is essential for you to understand how your community compares and contrasts to its peer group, locally and nationally. We work with you to analyze the full spectrum of your operation and identify opportunities including revenue optimization, cost reduction, and care improvement.

Regulatory Compliance Audits

Prior to expected or increased regulatory oversight, organizational leadership is often looking to stress-test certain aspects of their operations to assess vulnerabilities and establish baselines from which to improve. HDG consultants thoroughly audit policies, procedures, and current practices to determine regulatory compliance regarding state and federal regulations for post-acute care, long-term care, and senior living communities. These evaluations include health and Life Safety components of regulatory testing.

Sales, Marketing, and Occupancy Development

Post-acute care providers and operators face an ever-changing and competitive landscape. More than ever before, providers depend on partnerships with others in the continuum, including referring providers, consumers, and payors. Providers must leverage these relationships to sustain command of desired market share, which drives occupancy and revenue. Our consultants work closely with you to explore referral dynamics, sales processes, and marketing strategies to position you as a preferred referral and living destination.

Why Choose Us?

As operators and consultants in post-acute, long-term care, and senior living, we are familiar with the challenges our clients face every day.

Aging services are our focus, resulting in an unparalleled depth of knowledge.

Guided by an unwavering commitment to our values of hospitality, stewardship, integrity, respect, and humor, we have served the nation’s leading health care organizations for over 20 years.

We’re here to help.