Case Studies

Kimberly-Clark was looking for quantified, standardized data from SNFs on the infection rates and associated costs of facility-acquired infections, including upper respiratory infections, pneumonia, and gastrointestinal illness, considering costs to both SNFs and payors. Kimberly-Clark engaged Health Dimensions Group (HDG), one of the nation’s leading post-acute and senior care management and consulting firms, to complete the research and analysis. HDG brought extensive experience working with hospitals, health systems, and long-term care and senior living providers, as well as operating over 30 senior living communities across the country.

Established four years ago, Direction Home, LLC, was created to leverage the competitive advantages that the 12 Ohio Area Agencies on Aging (AAA) possess to successfully flourish in the evolving, value-based health care market. The AAAs are unique among the home- and community-based providers in their experiences and capabilities in supporting older adults aging at home, preventing admissions and readmissions, and providing resources for the management of chronic conditions—all priorities of the Affordable Care Act (ACA).

Profiles in Success

Immanuel Lutheran Communities has been serving seniors in the Kalispell, Montana, region for almost 60 years through residential living, assisted living, rehabilitation, and skilled nursing. As northwest Montana’s only life plan community, Immanuel Lutheran Communities provides an integrated, resident-centered continuum of care all in one place.

In recent years, Immanuel Lutheran Communities has begun a master planning process to update and further expand its campus. By 2018, their independent living options will have expanded to include The Villas—36 apartment homes with contract options to ensure priority access to the continuum of care. With such significant growth and investment, Immanuel Lutheran Communities leadership sought out Health Dimensions Group (HDG) to recommend a set of proactive, value-based strategies to inform the programming and partnerships that would support this expansion while considering national trends.

We recently spoke to Jason Cronk, CEO at Immanuel Lutheran Communities, about the challenges his team faced at the start of expansion and how HDG helped guide implementation.

The Virginia Commonwealth University Health System (VCU Health) serves central Virginia as a leading academic medical center and key referral center for the community. And, as the only academic medical center in the region, VCU strives to be on the precipice of health care reform, generating innovative solutions to provide the best care for patients.

In complying with reforms driven out of the Affordable Care Act, VCU sought out the consulting experts at Health Dimensions Group to improve patient experience as they move along the continuum of care. HDG presented VCU with the recommendation for the development of a SNF preferred network and the need for improved coordination of care across the entire VCU Health continuum. HDG worked with VCU to develop this model, along with the SNF network, to better synergize care transitions for patients.

We recently spoke with Ryan Raisig, director of care coordination at VCU Health System, to discuss VCU’s success working with HDG on the development of a SNF network and a centralized care coordination model.

Cheyenne Regional Medical Center (Cheyenne Regional) in Wyoming is an acute care hospital that has been serving Laramie County and surrounding areas since 1867. With over 200 beds and 2,000 employees, Cheyenne Regional strives to serve its patients with exceptional care, focused on improving the overall health and well-being of the community. This focus on excellence has garnered industry recognition.

Recently, the Program of All-inclusive Care for the Elderly (PACE) was introduced at Cheyenne Regional. The director of the program, Laurie Wright, wanted to find a solution for those elderly whose needs were not being met through traditional forms of senior care. After much research and review of various options, Ms. Wright and her team determined that PACE provided the solution they needed. PACE programs aim to keep seniors in their homes and in the community for as long as possible by providing comprehensive medical care along with in-home care and other supportive services such as adult day health centers. By design, PACE addresses the issue of loneliness that many elderly face while still allowing them to remain independent. Health Dimensions Group (HDG) assisted Cheyenne Regional in development of their PACE program from determining program feasibility and developing the application through program implementation. We spoke recently with Ms. Wright to review how she implemented the PACE program and her experience working with HDG.